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If an item has been packed incorrectly, we would be grateful if you could assist us by providing the information below:
(Only required if different from the email address on your order.)
(There will be a sticker on the delivery note.)
Please provide the name of the person who packed the order.(Which item(s) were packed incorrectly, and what should have been sent?)
Please provide a description of the item(s).A member of our team will deal with your problem as soon as possible. We apologise for any inconvenience caused.
If you would like to provide feedback on these help pages, please go to our help pages feedback form
